Step 1: Navigate to the 'Payment History' page.
Step 2: Find the payment you wish to view the details for. In the ‘Detail’ column, click the ‘>‘ so that it displays ‘V’ and details are now displayed directly below the transaction.
Detail - Shows payment information such as the customer contact information and reference unique ID. It also gives you a real time Result Code which shows 000.000.000 for successful transactions and different numbers for unsuccessful transactions. It also gives you a Result.
Description - Gives reasons for this payment failure. There are some common reasons for transactions to fail, relating to customer error, network or third-party processes.
Payment Detail - Gives details of the payment such as VAT applicable and reference.
Request Detail - Displays the payment channel your customer used to pay you.