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> Scanner App
Mobipaid allows your customers to buy online and collect offline and the Mobipaid Scanner facilitates this by validating customer QR receipts when presented at collection. Each receipt can be validated only once meaning and validation can take place both online and offline. The Mobipaid Scanner is linked to your Merchant Account and requires the same username/password to login.
Its chief application is for O2O (online to offline commerce) where customers buy something online but want to collect in person. It is also an effective queue-buster at large venues, sport events and festivals.
Download Mobipaid Scanner from the App Stores: Android / Apple
Using the Scanner Online
Step 1: Sign in using your Mobipaid account details.
Step 2: At the bottom right of the app, click the 'Scan' buttonn
Step 3: Hover over the QR code provided on the receipt page of your customer’s transaction.
Step 4: The result will display one of the three options:
Valid receipt - denotes this is the first time this receipt’s QR code has been scanned
Receipt already validated - denotes this receipt’s QR code has already been scanned
Not a valid Mobipaid QR Code
Using the Scanner Offline
If your event has limited access to the internet, you can download your list of purchases into the Mobipaid Scanner app. and scan according to your purchase list.
Recommendations:
Verify there is a cut-off time for sales to ensure that when you download your list of purchases, it is a complete list.
Make sure to have only one point of entry for scanning the codes since it is not communicating with other scanners through wifi.
Step 1: Open the Mobipaid Scanner app. Sign in using your Merchant Portal credentials. Once you are in the app, click on the three vertical dots located in the top right corner of the app.
Step 1: From the options that appear, select 'Update local database.'
Step 2: Three options will appear:
'Fetch data from server'
'Import a .CSV file'
'Empty the local database'
Note: The first two options determine how to upload a purchase list into the app. The third option is how you would clear your database once the event has ended. Clearing the database is always a good choice so your purchase list is not confused with any future purchase list’s you will upload.
Step 3: Once your database has been uploaded, you may begin scanning from your purchase list.
Important Note: For best practice, as mentioned before, it is recommended that there be only one point of entry at which scanning can occur. For more support please contact